At mito88, your privacy is a fundamental right, not an afterthought. This policy explains exactly what personal data we collect, why we collect it, how we protect it, and what choices you have over your own information.
Last Updated: January 2026Six principles that govern how mito88 handles your personal information
mito88 collects only the personal data that is strictly necessary to provide our services, comply with legal obligations, and protect the security of our platform and its members. We do not harvest data for its own sake.
All data transmitted between your device and the mito88 platform is protected by SSL 256-bit encryption. Sensitive records are stored in encrypted form on secure, access-controlled servers. Regular security audits are conducted to verify our defenses.
mito88 does not sell, rent, or trade your personal data to third-party marketers. Data is shared with external parties only where legally required, where you have given explicit consent, or where it is necessary to deliver contracted services.
You retain meaningful rights over your personal data at all times — including the right to access, correct, or request deletion of your records. mito88 provides clear pathways to exercise each of these rights through our support team.
We retain personal data only for as long as it is needed to fulfill the purposes for which it was collected or as required by applicable law. Account data for inactive accounts is reviewed and purged on a rolling basis in line with our retention schedule.
This Privacy Policy is written in clear, accessible English — not impenetrable legal jargon. We update this policy whenever our practices change and notify registered members of material revisions in advance.
Throughout this Privacy Policy, the following terms carry the meanings set out below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information that identifies or could reasonably identify a living individual, either directly or in combination with other data in our possession. |
| "Processing" | Any operation performed on Personal Data, including collection, recording, storage, use, disclosure, transfer, or deletion. |
| "Controller" | mito88, the entity that determines the purposes and means of processing your Personal Data. |
| "Processor" | A third party that processes Personal Data on behalf of mito88 under a written data processing agreement. |
| "Member" / "You" | Any individual who has registered a verified account on the mito88 Platform or who otherwise interacts with the Platform. |
| "Platform" | The mito88 website at https://mito88.cam and all associated services, interfaces, and applications. |
| "Cookies" | Small text files placed on your device by a website to store information about your visit and preferences. |
| "KYC" | Know Your Customer — the identity verification process required before account activation or withdrawal approval. |
This Privacy Policy applies to all Personal Data collected by mito88 in connection with the operation of the Platform, including data submitted during account registration, during the KYC verification process, during the course of normal betting activity, and through general use of the website and any associated communications channels.
This Policy applies to all members, visitors, and any individual whose Personal Data is processed by mito88 in the context of providing its services to the Indonesian market. By registering an account or otherwise using the mito88 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your Personal Data as described herein.
Note: This policy is incorporated by reference into the mito88 Terms & Conditions. Please review both documents together to understand your full relationship with mito88.
mito88 collects the following categories of Personal Data in connection with its services:
mito88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data beyond what is strictly required for identity document verification under KYC obligations.
mito88 collects your Personal Data through the following channels:
mito88 processes your Personal Data for the following specific and legitimate purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating, maintaining, and securing your mito88 account, including password recovery and login authentication. |
| KYC & Age Verification | Verifying your identity and confirming you are at least 21 years of age before permitting withdrawals or high-value transactions. |
| Payment Processing | Facilitating deposits and withdrawals via Indonesian local banks and e-wallets, and maintaining accurate transaction records in IDR. |
| AML & Fraud Prevention | Monitoring transactions for signs of money laundering, account takeover, or bonus abuse, and fulfilling mandatory reporting obligations. |
| Responsible Gaming | Identifying patterns of problem gambling behavior, applying self-exclusion tools, and enforcing deposit limits or cool-off periods at a member's request. |
| Customer Support | Responding to queries, resolving disputes, and maintaining records of support interactions for quality assurance. |
| Marketing & Promotions | Sending relevant promotional offers to members who have not opted out of marketing communications. You may opt out at any time. |
| Platform Improvement | Analyzing aggregated usage data to improve site performance, user experience, and game offerings. |
| Legal Compliance | Complying with applicable laws, regulations, court orders, and lawful requests from competent authorities. |
mito88 processes your Personal Data on one or more of the following legal bases:
mito88 does not sell, rent, or trade your Personal Data with third parties for their own marketing or commercial purposes. We may share your Personal Data only in the following limited circumstances:
mito88 engages carefully selected third-party Processors to assist in delivering our services. These include payment gateway operators (connected to BCA, BRI, BNI, Mandiri, and Indonesian e-wallet networks), KYC and identity verification providers, fraud detection platforms, IT infrastructure and hosting providers, and customer communication platforms. All Processors are bound by data processing agreements that prohibit them from using your data for any purpose beyond the specific service they are contracted to provide.
Certain game studios — including Pragmatic Play, Evolution Gaming, Microgaming, Spribe, and Pocket Games Soft — may receive anonymized or pseudonymized session data as part of the technical integration required to deliver their game content through the mito88 Platform. These providers do not receive directly identifying Personal Data unless it is strictly necessary for game integrity verification.
mito88 may disclose your Personal Data to law enforcement agencies, regulators, courts, or other competent authorities where it is legally required to do so or where mito88 reasonably believes that disclosure is necessary to prevent fraud, money laundering, or other criminal activity, or to protect the rights and safety of mito88 or third parties.
In the event of a merger, acquisition, restructuring, or sale of all or part of mito88's assets, your Personal Data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and any changes to this Privacy Policy that result from it.
Our commitment: In every case of data sharing, mito88 applies appropriate contractual, technical, and organizational safeguards to protect the security and confidentiality of your information.
The mito88 Platform primarily serves Indonesian players, and we strive to store and process data within server infrastructure that meets robust security standards. Some of our third-party Processors — including international game studios and cloud infrastructure providers — may operate in jurisdictions outside Indonesia.
Where Personal Data is transferred internationally, mito88 ensures that adequate safeguards are in place, including contractual clauses that impose data protection standards equivalent to those applied within our primary operating jurisdiction. By using the mito88 Platform, you acknowledge and consent to such international transfers being made on your behalf where necessary to deliver the contracted services.
mito88 retains Personal Data for as long as is necessary to fulfill the purposes for which it was collected, to maintain an active account relationship with a Member, or as required by applicable law. The following general retention guidelines apply:
When Personal Data is no longer required and there is no legal obligation to retain it, mito88 will securely delete or irreversibly anonymize it.
mito88 takes the security of your Personal Data seriously and has implemented a range of technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include:
While mito88 employs industry-leading security practices, no digital platform can guarantee absolute security. You also play an important role in keeping your account safe by using a strong, unique password and not sharing your login credentials with anyone. If you suspect unauthorized access to your account, contact our support team immediately.
mito88 will never contact you to request your password, full bank account number, or OTP codes. Any communication claiming to be from mito88 and asking for these details should be treated as fraudulent.
The mito88 Platform uses cookies and similar tracking technologies to deliver a functional, personalized, and secure user experience. The following categories of cookies are used:
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Essential for the Platform to function. These cookies enable login sessions, maintain your wallet balance display, and prevent cross-site request forgery. They cannot be disabled without breaking core functionality. |
| Performance & Analytics | Collect anonymized data about how visitors use the Platform — pages visited, session duration, error events — to help us improve site speed and stability. |
| Functional | Remember your preferences such as language settings, preferred game categories, and display options to personalize your experience across sessions. |
| Security | Assist in detecting suspicious login attempts, bot activity, and account takeover signals by linking session behavior to a consistent device fingerprint. |
You may manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the Platform. Disabling other categories of cookies will limit certain personalization and analytics features but will not prevent access to core betting and gaming functions.
As a Member of mito88, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact our support team at the address set out in Section 16.
Request a copy of the Personal Data mito88 holds about you and information about how it is processed.
Request correction of any inaccurate or incomplete Personal Data we hold on your account.
Request deletion of your Personal Data where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
Object to processing based on legitimate interests, including profiling for marketing purposes. We will assess and respond within a reasonable timeframe.
Request that we restrict processing of your data in certain circumstances, for example while the accuracy of the data is contested.
Receive a structured, machine-readable copy of data you have provided to mito88 directly, to the extent technically feasible.
mito88 will acknowledge all rights requests within 5 business days and will endeavor to fulfill them within 30 calendar days. Where a request is particularly complex, we may extend this period by a further 30 days with prior notification. We may need to verify your identity before processing a rights request to prevent unauthorized disclosure.
The mito88 Platform is strictly intended for adults aged 21 and over. mito88 does not knowingly collect or process Personal Data from any person under the age of 21. Age verification is a mandatory step in the account registration and KYC process, and accounts that cannot demonstrate that the holder is at least 21 years of age will be immediately suspended.
If mito88 discovers that it has inadvertently collected Personal Data from a person under 21 years of age, that data will be deleted without delay, the associated account will be closed, and any funds held will be handled in accordance with our Terms & Conditions and applicable law.
If you are a parent or guardian and believe that a minor in your care has registered an account on mito88, please contact our support team immediately so that we can take appropriate action.
The mito88 Platform integrates third-party game content from licensed studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These integrations are delivered within the mito88 environment and are subject to their respective providers' privacy and data security practices as part of the technical service agreement between mito88 and those providers.
mito88 does not include outbound links to external websites within the standard Platform interface. Where any such link exists in a specific promotional or informational context, mito88 accepts no responsibility for the privacy practices of those external sites. You are encouraged to review the privacy policies of any third-party service you access independently.
mito88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our processing practices, applicable law, or operational requirements. When material changes are made, mito88 will notify registered Members by email or via an on-Platform notification at least 7 days before the changes take effect.
The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. Continued use of the Platform after the effective date of any revision constitutes your acceptance of the updated Privacy Policy. If you do not accept a revision, you should cease using the Platform and request account closure before the revision takes effect.
We recommend that all Members review this Privacy Policy periodically to stay informed about how mito88 protects and manages your Personal Data.
If you have any questions, concerns, or complaints about this Privacy Policy or about how mito88 handles your Personal Data — or if you wish to exercise any of the rights described in Section 12 — please contact our Data Support team using the details below:
Email: [email protected]
Availability: 24 hours a day, 7 days a week — including Indonesian public holidays such as Idul Fitri, Nyepi, and Indonesian Independence Day
Support Language: English and Indonesian (Bahasa Indonesia) — Indonesian-speaking agents are available at all times
Response Time: All privacy-related inquiries acknowledged within 1 business hour; substantive responses delivered within 5 business days
Please include your registered account username and a clear description of your request or concern when contacting us, so that we can process your inquiry as efficiently as possible. We may need to verify your identity before acting on any data rights request.
Our support team is available around the clock to address any concerns about how mito88 handles your personal data. You can also review our full Terms & Conditions or visit our FAQ for quick answers.
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